Terms of Service

Primary Wellness NY is a DBA of Primary Wellness LLC
Effective Date: January 1, 2026

SMS Messaging Terms & Compliance

1. Program Description

The SMS messaging program is operated by Primary Wellness NY, a DBA of Primary Wellness LLC.

This program sends:

Appointment confirmations

Appointment reminders

Scheduling updates

Service-related notifications

Customer support communications

Promotional messages (only with explicit consent)

Opt-in is collected via web forms containing a dedicated, unchecked SMS consent checkbox.

2. Cancellation Instructions

You may cancel SMS services at any time by replying “STOP.”
You will receive confirmation and no further messages unless you re-opt in.

3. Support

Reply “HELP” or contact:

Email: [email protected]
Phone: (929) 242-9137

4. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates

Message and data rates may apply.
Message frequency varies depending on appointments and service usage.

6. Supported Carriers

Includes AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

7. Age Restriction

Participants must be 18 years or older.

8. Privacy Policy

See:
www.primarywellnessny.com/privacy-policy

We comply with TCPA and CTIA guidelines.

General Terms

This website is owned and operated by Primary Wellness NY, a DBA of Primary Wellness LLC.

By using this Site, you agree to these Terms of Service and our Privacy Policy.

We may update these Terms at any time. Continued use constitutes acceptance.

Intellectual Property

All materials are owned by Primary Wellness NY, a DBA of Primary Wellness LLC.

You may not reproduce or distribute content without permission.

Disclaimers

Services are provided “as is.”
We disclaim warranties to the fullest extent permitted by law.

Online Commerce

Transactions with third-party vendors are between you and the vendor.
We are not liable for third-party products or services.

Account Responsibility

You are responsible for safeguarding login credentials.
Notify us immediately of unauthorized access.

Termination

We may suspend or terminate access for violations of these Terms.

Governing Law

These Terms are governed by the laws of the State of New York.
Disputes shall be resolved through binding arbitration in New York.

Contact Information

Primary Wellness NY
A DBA of Primary Wellness LLC
Phone: (929) 242-9137
Email: [email protected]
Website: www.primarywellnessny.com

By using our website and services, you consent to these Terms of Service.